Covid-19 and Terms & Conditions
We’re here to help
Here at NCG we understand the pressures and concerns being felt by our students around the world. So, we have made some amendments to our terms & conditions that should help all new students to book with confidence even in these uncertain times.
Course Fees: For all new course bookings made between 1st April 2020 and 30th August 2020, we are waiving ALL cancellation charges.
Accommodation Fees: For all new Homestay bookings made between 1st April 2020 and 30th August 2020, we are waiving ALL cancellation charges. For Residential bookings, we are reducing our cancellation period to 1 week prior to the start of your stay.
Tuition & Accommodation: We will keep on your account a full credit for the weeks you were not able to use due to the Coronavirus. This credit can be used by either yourself or a family member anytime until 31st December 2021. In order to use this credit, please contact firstname.lastname@example.org NCG will not make any deduction to the credit placed on your account with us. Also, no cancellation charges will be applied.
Credit Conversion to Online courses: Of course, if you would prefer to continue your studies without waiting for travel restrictions to be lifted, we would be happy to convert the remaining value of your existing booking to the equivalent value for online tuition. If you wish to discuss this further, please contact email@example.com
Covid-19 and your visa
The current advice from the UK visa authorities is as follows:
“Now travel restrictions are lifting globally you will no longer be able to extend your visa automatically and you are expected to take all reasonable steps to leave the UK where it is possible to do so. To allow time to make the necessary arrangements to leave the UK, if you have a visa or leave that was due to expire between the 24 January 2020 and 31 August 2020, you’ll be able to stay within the UK to 31st August 2020”
The below weblink should also be of assistance with any queries you may have
The current advice from the Irish visa authorities is as follows.
Students who left the State before completion of their studies due to COVID-19 may return and resume studies on the course they were enrolled on and holidays will apply as normal.
If you have an existing visa with unused study weeks on it, you have a few different options:
• Attend our online courses for those weeks remaining on your course whilst still in Ireland.
• Attend our online course from your home country for the remainder of unused weeks of your study.
• If you have returned to your country, keep your remaining weeks as a credit on your account with NCG and return to Ireland in the future with a new visa to complete your study.
Whichever option you select is up to you. Once you have decided please let NCG know via firstname.lastname@example.org
All such permissions that are due to expire between the 20th of September 2020 and the 20th of January 2021 are automatically renewed by the Minister to the 20th of January 2021. The renewal of permission is on the same basis as the existing permission and the same conditions attach.
The below weblink should also be of assistance with any queries you may have: